Terms & Conditions

Welcome to Shop at ASG (Al Safa Global). By using our website, you agree to the following terms:

1. General

  • These terms apply to all users of this website.
  • Al Safa Global reserves the right to update or change these terms at any time without prior notice.

2. Orders & Payments

  • All orders are subject to availability and confirmation.
  • Prices are listed in AED and may change without notice.
  • Orders are processed only after successful payment.

3. Shipping & Delivery

  • Orders are processed and shipped within 3–4 working days.
  • Delivery timelines may vary depending on location and courier services.
  • Al Safa Global is not liable for delays caused by third-party logistics providers.

4. No Return / No Refund

  • All sales are final.
  • No returns, exchanges, or refunds will be accepted once the product is sold.
  • Please review product details carefully before placing an order.

5. Damaged / Wrong Items

  • If you receive a damaged or incorrect item, notify us within 24 hours of delivery.
  • Claims must include photo/video proof.
  • Requests after 24 hours will not be accepted.

6. Order Cancellation

  • Orders cannot be cancelled once processed or shipped.
  • We reserve the right to cancel any order due to stock issues, payment failure, or suspected fraud.

7. Liability

  • Al Safa Global is not responsible for indirect or consequential damages.
  • Liability is limited to the value of the purchased product.

8. Intellectual Property

  • All website content (images, logos, text) belongs to Al Safa Global and cannot be used without permission.

9. Governing Law

  • These terms are governed by the laws of the United Arab Emirates.
  • Any disputes shall fall under UAE jurisdiction.
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